Frequently Asked Questions

About PPS Club Reserves

  • Is PPS Club Reserves exclusively for PPS Club members?

    Yes, as valued members of Singapore Airlines’ exclusive recognition programme, only PPS Club members are able to book these experiences. However, some of the experiences offered will allow members to invite a guest or two.

Making Reservations

  • How do I make a reservation for a PPS Club Reserves experience?

    It will be our privilege to assist you with your reservation. Please drop us an email at PPSClub_Reserves@singaporeair.com.sg and we will get back to you as soon as we can.

  • What is the availability for each experience?

    Availability is limited and differs for each experience on a first come first served basis, without other biases or preferences.

  • What is the validity period for each experience?

    This varies with each experience. Please refer to the "Terms & Conditions" tab within each experience for more information.

  • Can I make a reservation for an experience outside of the validity period?

    We will do our best to offer you your desired experience outside of the validity period, but we are unable to guarantee this.

  • Are the terms and conditions for all experiences the same?

    No, the terms and conditions for each experience differs. Refer to the "Terms & Conditions" tab within each experience for more information.

  • When I make a reservation for an experience, does it need to be combined with a Singapore Airlines commercial ticket?

    No, your reservation does not need to be combined with a Singapore Airlines commercial ticket.

Redeeming an Experience

  • How do I redeem an experience?

    Each experience may be redeemed with KrisFlyer miles. The number of miles required varies with each experience. Check individual experiences for more details.